Frequently Asked Questions

What countries do you serve?

We primarily serve buyers across Africa, including Zimbabwe, Zambia, Botswana, South Africa, Namibia, and Mozambique. Delivery is available to ports like Durban, Beira, and Walvis Bay.

How does your service work?

We act as your trusted sourcing and export partner. You tell us what machine you need — we source it in Canada, handle negotiations, organize transport, and deliver it to your port.

Who pays for shipping and customs?

Our listed prices include shipping to your requested port. Buyers are responsible for local port fees, clearance, and inland transport from the port to their final location.

Can I trust the condition of the equipment?

Yes. Every listing includes photos, specs, and usage history. Upon request, we can also arrange third-party inspections. We only source from trusted Canadian sellers.

Do you offer financing?

Yes — for qualified buyers. Financing is available on equipment over CAD $15,000 with at least a 30% deposit. Apply directly on the site or contact us for a quote.

How long does delivery take?

Delivery usually takes 4–7 weeks from the time of full payment. This includes inland transport in Canada, ocean shipping, and documentation.

How do I pay?

We accept wire transfers in CAD or USD. A 10% deposit may be required to hold the equipment while final steps are arranged.

Can I request a machine that’s not listed?

Absolutely. Message us with the specs of what you're looking for, and we’ll find options for you — often within 48 hours.

What if a machine is already sold?

We mark sold items quickly, but stock moves fast. If something’s gone, we’ll find a similar or better option for you within your budget.

Do you offer help at the port?

We can refer you to trusted local clearing agents and provide all export documents needed (bill of lading, invoice, certificate of origin, etc.) for hassle-free collection.